Requesting client access

The Request access link on the sign-in page opens the “Become a client” form. It is completed in three steps.

1. Your company

Enter your company's VAT number (for example BE 0123.456.789) then click Check:

• If the company is already a client, your request will be linked to it automatically.
• If it is recognised, its details are pre-filled: check them.
• If the number is not recognised or the check is unavailable, fill in the details manually.

2. Your details

Enter your business e-mail address then click Continue. If we already know you at this company, your details are retrieved. Otherwise, fill in your title, first name, surname, direct telephone number and job role. You may describe your project in a few lines (optional).

Two situations block the request:

• You already have access: simply sign in.
• A request is already pending for your address: you will receive an e-mail as soon as it is approved.

3. Activation

Our team checks every request. As soon as it is approved, you receive an e-mail with an activation link. This link lets you choose your password (minimum 8 characters). It can only be used once; if it has expired or has already been used, contact us to receive a new one.

Once the password has been set, sign in with your e-mail address and that password.